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#Eyemails: What is the difference between social media marketing and social networking

social media social marketing






Social Media Marketing and Social Networking ARE different and how you approach them are going to determine your success or failure.

When I started talking about the new marketing tools like Twitter, Facebook and LinkedIn a while ago, everyone was calling it Social Networking. Just recently I have noticed a shift to Social Media and could not understand the change. After much research into semantics, I think I have the answer, at least enough for me to sleep at night!

Social Media Marketing

Social media marketing is deliberately promoting a product or service that your company or business sells. It is a sales platform much like using the yellow pages or having an ecommerce website.

Some of the ways to use social media marketing:

  • Twitter – having keyword targeted twitter accounts which are geared towards gaining followers who are interested in your product or service and may want to buy from you.
  • Facebook Fan Pages – having a company focused page that is somewhat salesy, while still providing great information and value to your Fans.
  • You Tube Videos – designed to “feed” your blog or website with targeted content that could lead to a sale.

This is definitely my area! While I am not an ABC kind of gal (always be closing), I am definitely focused on my business and driving traffic to my web properties and sales.

Social Networking

Social networking is more like “real world” networking. You gather a group of people with like interests and talk among yourselves for the good of the common whole. Sales and marketing are generally done offline or via private message and are not telegraphed as your goal for connecting.

Some of the ways to use social networking:

  • LinkedIn – LinkedIn is ALL about social networking rather than social media! It is about making connections with people and getting opportunities by asking a friend of a friend to introduce you to someone of influence.
  • Twitter Personal – This kind of twitter account is more friendly and tells more about you as a person, sort of chronicling your daily life and interests. Not to say that you can never sell on this kind of account BUT you are going to be WAY less salesy.
  • Facebook Profile – Facebook says that there is one human, one profile. You should not have multiple profiles for yourself as I can assure people will inevitably find the wrong one to friend…:) Your profile is a way for people to talk with you about what you are doing. You can still talk about your work BUT hard-core sales info will fall flat here. Make sure to put some personality in there!

While I like Facebook and talk with my friends, sharing pictures and a bit about my life, Social Networking is SO not for me. I think this is why LinkedIn seems so difficult for me since I AM interested in people’s companies and what they are doing work wise and the setup is to slide into that sideways rather than asking outright.

#Eyemails: 5 Benefits of SMS Marketing

Top tips for improving your email marketing success rate

5 Benefits of SMS Marketing

These days, most companies’ marketing budgets are tight – to say the least. This means every single channel used has to have clear benefits and a tangible return on investment. The efficacy of everything from direct mail to SMS marketing is being questioned, but fear not… Here we have the top five benefits of running with an SMS marketing campaign. Next time your seniors query why you’ve opted for this medium, you’ll be armed with some solid, sensible answers.

So, let’s start with (arguably) the greatest benefit of them all: immediacy.

 Instant communication 

Reports suggest that text messages take seven seconds to send and deliver, on average. Plus, it’s fair to say the majority of mobile or smartphone users will have their devices with them most all the time, meaning they are more likely to open the message instantly – or certainly within a short period after receiving it. In fact, IDC data shows 62 per cent of smartphone users check their phones immediately after waking up, whilst 79 per cent check theirs within 15 minutes of waking up. Few other marketing mediums can boast such immediacy, making SMS the clear winner when it comes to instant communication.

Solid open rate

Take a second to consider this: when it comes to email, the average open rate is 27.2 per cent. Direct mail boasts a significantly higher open rate of 91 per cent (so say and Yet SMS still beats them both. The average open rate of text messages is a whopping 95 per cent (, making for quite an astounding difference. Whilst these other forms definitely have their place within overall marketing strategies, there’s no denying that when it comes to actually guaranteeing recipients will open a piece of marketing, text messages win the battle fair and square. Plus, the higher the open rate, the greater the chances of success. It’s simple!

Limited personal details required

With SMS marketing, those who have opted in can typically choose to hand over as much or as little information as they wish. Perhaps they just want to receive the generic discount messages, or news of upcoming sales from their favourite retailer? In this case, they can simply provide their mobile number and, at a push, their name. However others might like to receive targeted, bespoke information – like details of when their local pizzeria is offering a wine tasting evening, or fancy knowing when there are slots available at their favourite hairdresser. In this case, they can release further personal details. This flexibility should prove fairly enticing to prospects, as they are in control of the marketing, not the other way around.

Go green – go SMS

Want to lower your company’s carbon emissions and reduce paper wastage? SMS is a medium which has a significantly lower impact on the environment than direct mail. You don’t need paper, envelopes or even stamps – which means marketing costs as a whole could drop too. Statistics shows that 40 per cent of the world’s trees are chopped down simply to make paper. Don’t be a part of that 40 per cent – go green with text marketing.

Greater engagement levels

According to the Direct Marketing Association, the typical response rate on direct mail is 3.42 per cent. When you consider that the Mobile Marketing Association says people are five times more responsive to SMS marketing than direct mail, those figures add up to something pretty special. It’s likely that this leap is down to the immediacy with which people can engage with a text message. Responding to a piece of direct mail usually requires completing a form, finding an envelope, addressing and stamping it, then leaving your home to find a post box. Responding to a text message takes seconds and there’s no need to move from the exact spot you’re in. It’s so easy. Why wouldn’t a company want to take advantage of that?!